PRIVACY POLICY

The application may collect the following information:

• User Information: Login information such as username, email address, or employee ID.
• Device Information: Device model, operating system version, unique device identifiers.
• Bluetooth Permissions: Required to authenticate users and connect with ELOCK devices.
• Location Data: If permitted, location information may be collected to support Bluetooth scanning or operational verification.
• Usage and Activity Logs: Information related to lock/unlock actions, time, device ID, and related events.

We use the collected information to:

• Authenticate and authorize users.
• Securely connect and communicate with ELOCK devices.
• Enable users to unlock containers.
• Maintain an audit trail of lock/unlock activities.
• Improve application performance, security, and reliability.

You may request the following permissions:

• Bluetooth – To detect and communicate with ELOCK devices.
• Location – To enable Bluetooth scanning and for operational tracking (if applicable).
• Internet Access – To authenticate users and sync activity logs with our servers.

We do not sell personal information. We may share information only with:

• Your organization that uses the ELOCK application and services.
• Trusted third-party service providers who support our operations (e.g., cloud hosting, analytics) under strict confidentiality obligations.
• Legal authorities when required by law or to protect our legal rights.

We implement appropriate technical and organizational security measures to protect user information and lock activity records from unauthorized access, disclosure, alteration, or destruction.

We retain information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may contact us to request deletion of your data, subject to legal and operational requirements.

You can review, update, or delete your account information by contacting your organization's administrator. You can also withdraw permissions (e.g., Location, Bluetooth) through your device settings; however, some features may not function properly without the required permissions.

We may update this Privacy Policy from time to time. Any changes will be posted in the app or on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us using the details below.

• App Name: Elock
• Support Email: nehal.pk@tolaram.com
• Contact: +234 9125568432